Terms of Service

By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and others who access or use our services.

We provide beauty and wellness services including but not limited to: • Nail care and nail art services • Spa treatments • Beauty consultations • Online booking and appointment management Service availability may vary by location and time. We reserve the right to modify, suspend, or discontinue any service at any time.

• Appointments can be made through our website or by contacting us directly • Please arrive on time for your scheduled appointment • Cancellations should be made at least 24 hours in advance • Late arrivals may result in shortened service time or rescheduling • No-shows may be subject to a cancellation fee • We reserve the right to refuse service to anyone

• All prices are listed in the local currency and are subject to change • Payment is due at the time of service unless otherwise arranged • We accept various payment methods including cash, credit cards, and digital payments • Gratuities are appreciated but not required • Promotional offers and discounts cannot be combined unless explicitly stated

When using our services, you agree to: • Provide accurate and complete information • Inform us of any allergies, health conditions, or concerns • Treat our staff and other customers with respect • Follow our facility rules and guidelines • Not engage in any disruptive or harmful behavior

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Knepp Massage Spa or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

To the fullest extent permitted by law, Knepp Massage Spa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from: • Your use or inability to use our services • Any errors or omissions in our services • Unauthorized access to your personal information • Any third-party conduct or content Our total liability shall not exceed the amount you paid for the specific service in question.

You agree to indemnify and hold harmless Knepp Massage Spa, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from: • Your use of our services • Your violation of these terms • Your violation of any rights of another party

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms. We encourage you to review these terms periodically.

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Knepp Massage Spa operates, without regard to its conflict of law provisions.

If you have any questions about these Terms of Service, please contact us or call (516) 912-5500.